As the chief talent officer of Netflix, Patty McCord helped create the company’s famous “culture deck”—a 124-page document that went viral and has been shared over 20 million times. Sheryl Sandberg called it “the most important document to ever come out of the Valley.” In her new book, Powerful: Building a Culture of Freedom and Responsibility, Patty teaches how to build high-performance cultures. Great teams are not created with incentives, procedures, and perks, she says. The best thing leaders can do is get rid of the cumbersome systems for managing people. On this episode, we talk about the biggest mistakes HR leaders make, the truth about what motivates employees, and how to practice radical honesty in the workplace.